Contact us
How to reach us, and what to put in the email so we can answer it in one reply.
This is the fastest way and it reaches both of us. We answer within one working day, usually the same day. If your question is about an order, put the order number in the subject line and we can answer it in one reply instead of three.
What to tell us
- Order not arrived: your order number. We will chase the carrier.
- Something is wrong with it: your order number and a photograph. A photograph settles almost everything in one message.
- Sending something back: your order number and which items. See the returns page first.
- Buying in quantity: tell us what you are after. We open pallets every week and some of what comes out suits trade buyers better than it suits us.
Post
Zorwix Ltd — ReturnsUnit 8, B Block
Sycamore Industrial Estate
Blackpool
Lancashire
FY4 3RL
The warehouse is not open to the public and there is no trade counter. Please do not send a return without emailing first — an unexpected parcel with no order number in it is very hard to match to a customer.
The company
Zorwix Ltd, trading as Zorwix Clearance. Registered in England and Wales, company number 17236292. Registered office: Unit 8, B Block, Sycamore Industrial Estate, Blackpool, Lancashire, FY4 3RL, United Kingdom.
Zorwix Ltd, registered in England and Wales, company number 17236292. Registered office: Unit 8, B Block, Sycamore Industrial Estate, Blackpool, Lancashire, FY4 3RL, United Kingdom. Not VAT registered, so no VAT is charged or shown on anything we sell. Questions: support@zorwix.co.uk.